Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Warrington | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Warrington is a GPhC registered online pharmacy weight loss clinic serving patients in Warrington, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the data controller responsible for your personal information. Our contact details are provided at the end of this policy. As a regulated pharmacy, we are bound by professional confidentiality standards set by the General Pharmaceutical Council in addition to data protection law.

2. What Data We Collect

We collect personal and health-related information necessary to provide safe and effective pharmacy services. This includes:

Identity data: Full name, date of birth, and gender
Contact data: Home address, email address, and telephone number
Health data: Medical history, current medications, weight, BMI, and health questionnaire responses
Payment data: Billing information processed securely through our payment provider
Technical data: IP address, browser type, and website usage information collected via cookies
Communications data: Records of any correspondence between you and our pharmacy team

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment through our pharmacist consultation process
To dispense and deliver prescribed medications safely, with delivery typically fulfilled within 1 working day once your order has been reviewed and approved by our pharmacist
To maintain accurate clinical records and ensure continuity of care
To communicate with you regarding your treatment, orders, and any safety concerns
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To process payments for services and products

We process your data on the legal bases of contractual necessity, legal obligation, and where required for health data, the provision of healthcare and treatment.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies we use include essential cookies required for the website to function, as well as analytical cookies that help us monitor website performance.

You can control or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies as described here.

5. Sharing Your Data with Third Parties

We do not sell your personal data to any third party. We may share your information only in the following limited circumstances:

Healthcare professionals: With your GP or other treating clinicians where clinically necessary for your safety or continuity of care
Delivery partners: Limited contact and address details shared with our courier to fulfil medication delivery
Payment processors: Billing information is securely handled by our payment provider in accordance with PCI DSS standards
Regulatory bodies: Where we are legally required to disclose information to the GPhC, NHS, or law enforcement authorities
IT and platform providers: Service providers who support our website and systems, bound by strict data processing agreements

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance, or longer where legally required. Payment and transactional records are retained as required by financial regulations. Technical and cookie data is typically retained for a shorter period.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely and access is restricted to authorised pharmacy staff only.

8. Contact Us

If you have any questions about this privacy policy, wish to exercise any of your rights under UK GDPR, or have a concern about how we handle your data, please contact us directly. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Warrington
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy is reviewed regularly and may be updated from time to time. Any significant changes will be communicated to you directly where required.